Refund policy

We want you to love every product you purchase from us. If something does not meet your expectations, we are here to help.

1. Return Window

We accept returns within 3 days of delivery for non-food items only.

2. Non-Returnable Items

Due to the nature of our products, we cannot accept returns for:

• Food items (grains, spices, oils, teas, snacks, beverages)

• Fresh fruits & vegetables

• Health & personal care items

• Any opened or used items

• Sale or clearance items

3. Eligible Returns (Non-Food Items Only)

A return may be accepted if:

• Product is unused and unopened

• In original packaging with all labels intact

• Returned with order number and proof of purchase

4. Damaged or Wrong Items

If your order arrives damaged or incorrect:

• Report within 24 hours of delivery

• Share clear photo/video proof
  We will offer a free replacement or refund.

5. Refund Processing

Once we receive and inspect the product, refunds will be issued within 5–7 business days to your original payment method.

6. How to Request a Return

Email us at contact@anvve.com or contact us via WhatsApp/phone with:

• Order number

• Name

• Reason for return

• Photos of the item